AI SERVICES
Practical AI for medical practices: automate eligibility, intake, and claim follow-up, and deploy AI agents for calls, with staff oversight.
Workflows built around your EHR
Staff oversight on every patient action
AI SERVICES
Phones, intake forms, insurance checks, reminders, and status follow-ups consume hours of staff time every day. We design automation and AI agents around your existing systems, so routine work runs in the background while your team focuses on patients and exceptions.
We connect through your EHR or practice management system’s API where available. If a system has no API, we build a practical workaround, such as a structured Google Sheets workflow.
SERVICES
Elara Associates designs and manages automated workflows for the repetitive administrative work that slows practices down: eligibility checks, intake processing, prior authorization preparation, claim status follow-up, and reporting.
Missed calls become missed appointments.
WHERE AI HELPS
HOW WE WORK
01
We review your current billing reports, payer mix, marketing performance, and workflows to establish a baseline.
02
You receive a written plan with priorities, timelines, and KPIs. We set up system access, sign the BAA, and coordinate the transition with your team.
03
Your dedicated team runs billing, campaigns, and automation according to documented workflows, with regular check-ins during the first 90 days.
04
Monthly performance reviews compare results against your baseline and set the next round of improvements.
Eligibility verification, intake data entry, document extraction, prior authorization preparation, claim status checks, denial sorting, reminders, and automated reporting.
AI agents are software assistants that hold conversations and complete defined tasks, such as answering routine calls, scheduling appointments, or following up on claim status. They escalate anything complex or sensitive to your staff.
No. Automation handles defined, repetitive tasks. Staff review claim decisions and sensitive communications, and clinical decisions stay with your providers.
Agents can be configured to identify themselves as automated assistants, and we recommend it. Patients can ask for a staff member at any time.
Agents are configured to direct callers describing an emergency to call 911 and to route urgent concerns to your staff according to rules you approve.
Book a consultation and we’ll review your current billing performance, marketing results, and front-office workload. You’ll leave with a clear list of priorities, whether or not you decide to work with us.
